By sufficient communication, this won’t happen. But for the success of the transaction between you and us, there are some exceptions under following conditions:

1. You might have misspelled the information in Final Fantasy XIV service order, such as character name, account information, etc.

2. Our third party partner sends us an alert that your credit card might be peculated. In this case we will telephone to you immediately.

3. Trouble has been detected on the loss possibility of FFXIV Gil account.

4. Our email has not been replied by you for a long time (excluding the email for sales promotion).

5. Under other needful conditions, such as you purchase a large amount of FFXIV Gil at one time, we will call you to confirm you the identity and your address, which in order to deliver the goods to the exactly person.

In a word, our customer service will not call you at midnight by any possibility. We would never interrupt you during your sleep time.